This Disclaimer (“Disclaimer”) governs your use of the DearYu Jewellery website, mobile application, digital platforms and any associated services (collectively, the “Platform”). By accessing or using the Platform, you acknowledge that you have read, understood and agreed to be bound by the terms of this Disclaimer.
This Disclaimer must be read together with our Privacy Policy, Terms & Conditions and Exchange & Return Policy, as each constitutes an integral component of your engagement with DearYu.
1. General Information Only
All content provided on the Platform, including product descriptions, blog articles, guides, recommendations and advisory notes, is intended solely for general informational purposes.
Although we adopt rigorous standards to ensure accuracy, DearYu does not guarantee the completeness, reliability or absolute accuracy of any information presented.
Nothing on the Platform shall constitute:
- Professional advice (financial, legal or otherwise),
- A binding representation of product availability or characteristics,
- A warranty or assurance beyond what is explicitly stated in our official documentation.
You acknowledge that any reliance on the information provided is undertaken at your own discretion.
2. Product Representation & Visual Accuracy
Images displayed on the Platform are for illustrative purposes only.
Product visuals may differ due to factors including, but not limited to:
- Screen resolution and device settings,
- Natural variations in gemstones,
- Handcrafted workmanship,
- External lighting conditions during photography.
While we strive to provide accurate depictions, DearYu does not warrant that product images will perfectly represent the actual items delivered.
3. Third-Party Links & External Resources
The Platform may contain links to third-party websites, services, articles or external platforms for additional context or convenience.
DearYu does not endorse, control or assume responsibility for:
- The content on third-party sites
- The accuracy or appropriateness of external information
- Any loss or damage arising out of your use of such resources
Accessing these links is entirely at your own risk.
4. Limitation of Technical Availability
The Platform is provided on an “as-is” and “as-available” basis.
Although we employ robust safeguards, we do not guarantee uninterrupted, error-free or virus-free access.
Temporary or long-term outages may arise due to:
- Maintenance activities,
- System upgrades,
- Technical failures,
- Circumstances beyond our reasonable control.
DearYu is not liable for any inconvenience, loss or damage caused by such disruptions.
5. Pricing, Typographical Errors & Inaccuracies
Despite our best efforts to maintain accurate pricing, specifications and product data, inadvertent inaccuracies may occur.
DearYu reserves the right to:
- Correct errors or omissions
- Update or revise information at any time without prior notice
- Cancel orders placed on the basis of incorrect information
If such cancellations occur, full refunds will be initiated to your original payment method.
6. No Liability for User-Generated Content
From time to time, users may submit reviews, feedback, ratings, images or suggestions.
DearYu is not responsible for:
- The accuracy or appropriateness of user-generated content,
- Opinions expressed by users,
- Consequences arising from reliance on such submissions.
We reserve the right to remove or moderate content that is unlawful, misleading, defamatory or violates our guidelines.
7. Indemnification
By using the Platform, you agree to indemnify, defend and hold harmless DearYu, its directors, employees, partners, licensors and affiliates from any claims, damages, losses or liabilities arising from:
- Your misuse of the Platform,
- Breach of our policies,
- Infringement of intellectual property rights,
- Violation of any applicable laws.
DearYu is not liable for any inconvenience, loss or damage caused by such disruptions.
8. Modification of Disclaimer
DearYu retains absolute discretion to update, modify or revise this Disclaimer at any time.
Continued use of the Platform constitutes acceptance of the revised Disclaimer.
9. Contact Information
For questions or clarifications relating to this Disclaimer, you may reach us at:
